

Frequently Asked
Questions
Frequently
Asked
Questions
Getting Started
Players must be at least 18 years old, or the legal age in their jurisdiction, to open an account and engage in real-money gaming at Spin Grande.
Click on the “Register” button on our homepage, fill in the required details, claim your welcome bonus, and start enjoying our wide range of games.
To modify your account details, please contact our customer support team, who will assist you with the necessary changes.
Online gambling laws vary by jurisdiction. We recommend consulting your local regulations or referring to our country-specific guides to determine the legality of online gambling in your area.
Spin Grande offers an exhilarating gaming experience with opportunities for substantial wins. Our platform is perfect for enthusiasts of slots and table games seeking entertainment and rewards.
No, maintaining more than one account is against our policy and may result in the freezing of funds or permanent account suspension.
Payments
Navigate to the ‘Cashier’ section, enter your payment details or select a third-party payment method, and follow the prompts to complete your deposit.
The minimum deposit required to fund your account is €20.
Yes, withdrawal limits are in place and may vary based on your account activity and VIP status. For detailed information, please refer to our withdrawal policy or contact customer support.
To process withdrawals, we may request identity verification documents, including a copy of your passport or ID card, proof of address, and a copy of the credit card used for deposits. Submit these documents to our customer support team for verification.
Withdrawal fees are standard and may vary depending on the chosen withdrawal method. Please consult our payment terms for specific fee information.
Casino Bonuses
Wagering requirements are typically outlined in our promotional communications. If a specific promotion does not mention wagering requirements, our general bonus rules apply. If you have any concerns before participating in any of our promotions, our customer support team is more than happy to assist you.
A match deposit bonus requires you to redeem the provided code before making a deposit. The casino then matches a percentage of your deposit. Always review the specific terms and conditions associated with each bonus.
Yes, Spin Grande Casino values its dedicated players through our exclusive VIP Club. Players who accumulate lifetime deposits of €2,000 gain lifetime VIP status. The VIP Club features multiple tiers—Silver, Gold, and Diamond, each offering escalating perks such as faster withdrawals, upgraded level rewards, personalized bonuses and more.
To claim your welcome bonus, create a new account, enter the designated bonus code, or select the bonus option during the deposit process. Once your deposit is confirmed, the welcome bonus will be credited to your account.